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Customer Service will be closed in observance of labor day Our customer care team is available Monday to Saturday from 9:00 am - 10:00 pm PST to answer all email inquiries submitted using the form below. VELOWAVE phone support is also open Monday to Saturday from 9:00 am - 10:00 pm PST.

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    Business Hours: Mon. to Sat.: 9 AM - 10 PM EST

    Contact Phone: 425-873-8866

    Pre-sale Service: cs@velowavebikes.com

    After-sales service: support@velowavebikes.com